Orthotics – Custom made for your needs

The Process – so you know what to expect : 

We manufacture our custom made orthotics on site

Please book you appointment on the homepage ( scroll down) or call the store.

During your appointment our pedorthist will take footprints and will further check your feet with a manual foot exam. Expect about 25-30 minutes for this. It is helpful, if you bring shoes with you which are well worn, so he can see the wear pattern. (1-3 pairs is plenty)

feet on screen
digital imprint results
Our consultation room
our consultation room

During the consultation you will talk about the intened use of your orthotics, i.e. everyday use, work or sports. Together with the information of the prints, the exam and the information you provide he will determine which materials to use for your orthotic.

If you would like to wear the orthotics in a specific pair of shoes this is the time to show them to us.

A downpayment is required for the orthotics or should you not need orthotics a consultation fee is due at this time.

After the exam:

  • The time to manifacture custom made orthotics is roughly 2-3 weeks. We will notify you to book your appointment for pick up once they are finished.
    orthotics made over a mold
  • Please note that there maybe an adjustment period for you in order to get used to your new orthotics. Usually this goes quickly, some people are fine with them right away – others need a few days to get used to them and gradually increase the time they wear them. If you are still not comfortable after 2 weeks, please make an appointment. Orthotics should NEVER be painful, so if you experience pain, take them out of your shoes and book your appointment.

Adjustments are at no further costs for a limited time (3 month)

  • If you are happy  with our service , it’s all good
  • If you are unhappy for whatever reason, please make an appointment for an adjustment, most problems are easily fixable. 

  • Frequently asked question:

How long will your orthotics last?   This depends on how much you walk and use them. Just the same as with shoes some people are harder on them than others. Most people will get several years out of their orthotics. Cushion materials may need replacement earlier as the cushion effect reduces over time. This is influenced by sweat, dirt, constant moisture…   If the base is still usable, we just replace the top layers and keep the base.

How to take care of the orthotic?  You can clean your orthotics easily with the footbed cleaner you can buy at our shoe store.

  NEVER DRY with force or near a heat source, but let the orthotic dry at room temperature  

What about maintenance?   For hygienic reasons it is recommended to have your orthotics recovered once a year.

Which documentation do I get:

We provide you with

  1. The invoice/ receipt (including consultation & pick up date & materials used and a description of the method used for the imprints.) For tax/ insurance purposes.

2. The bio mechanical assessment. ( for your insurance)

We can not be responsible for your insurance behavior, but put in all required documentations at once and if you are in doubt ask for pre-approval first.